How to find out the status of an ESTA authorisation?

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How to find out the status of an ESTA authorisation?

Although the response from the American authorities to an ESTA application is fairly fast, certain visitors wish to verify the status of their application before receiving the response or for another reason such as the non-receipt of an email within the response time indicated. Here therefore we provide some advice for verifying rapidly the status of your travel authorisation application.

 

Is it necessary to verify the status of the ESTA application?

Above all, note that normally you have absolutely no need to do anything to check the status of your ESTA application. After completing and submitting this application form in the form of a questionnaire available in several languages, on a website such as ours, and you have paid the administrative fees, you will receive a response from the American authorities within a period of 72 hours maximum in the form of an email to the address you gave in the questionnaire.

It is therefore recommended to wait until the end of this period before verifying the status of your ESTA application. Particularly as the response will generally come through much faster than the maximum time stated.

 

When is it necessary to check the status of an ESTA application?

It can be necessary at certain times to verify the status of your ESTA application yourself. Here are the cases whereby you should complete this procedure:

  • If you have given an incorrect email address or you can no longer access the email inbox indicated (due to the loss of the password for example).
  • If you have not received an answer to your application by the American immigration service within 72 hours of its submission. But before you start to worry, check your spam or junk email folder.
  • If you submitted an application in the past and cannot remember if it was accepted or refused.

 

How to verify the status of an ESTA application:

To verify the status of your ESTA application you do not need to visit the same website where you submitted your application, you can simply visit the official website of the American authorities: https://esta.cbp.dhs.gov/esta/

Ideally you should know your reference number to be able to access your file and verify the status of your application. It is therefore a good idea to make a note of this reference number while you are completing your application form. Once you are on the website you will see one of three different levels of status:

  • Authorisation granted: Your travel request has been authorised.
  • Travel unauthorised: Your application has been refused and you will need to resubmit an ESTA application within 10 days or apply for a traditional visa.
  • Authorisation pending: Your application is being processed and you will receive a response by email during the next few hours or days.

In all cases you should check your email inbox regularly.

 

Possible reasons why you have not received a response to your ESTA application:

As stated beforehand, you should receive a response to your ESTA application from the American authorities within a maximum of 72 hours following the successful submission of your form. If you have not received a reply within these three days this may be due to several reasons as follows:

The first possible reason is that you haven’t stated the correct email address when you completed your application form. In fact, the response is sent to the email address stated on your application form. If you made a mistake entering your address but have noted your file reference number then you do have the possibility of changing it free of charge.

Another thing you should check is your email inbox. Maybe the email with the ESTA information has been automatically consigned to the spam or trash folder of your email address. This is quite a frequent occurrence but something that many applicants do not consider. It is therefore important to check these folders before doing anything else.

Finally, it is possible that your application may not have been fully validated and submitted. This could occur if you did not follow the procedure to the end or your payment of the transfer and processing fees has not been completed. It is therefore important to verify that the payment has been made through your account. If this is not the case then you will need to undertake the procedure again, starting right from the beginning and ensuring that you continue through to the end including the payment using an account that has enough funds to cover it. You will then receive a response with the status of your application by email within 72 hours maximum.

Online ESTA application form